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In This Issue
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Quick Links
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FEATURE
AltiGen & VoSKY Deliver Advanced Skype-Enabled VoIP Call Center Soltuion
 AltiGen and VoSKY have partnered to bring advanced Skype-based applications and cost savings to AltiGen’s solutions for call centers. With the addition of the VoSKY Exchange VoIP application gateway to AltiGen’s VoIP Phone System, call centers will benefit from a new remote agent, Web Click2Call, VoIP trunking and global direct inward dial (DID) functionality using Skype. Call centers gain new call handling abilities while lowering their telecom costs. Learn more.
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CASE STUDY
Radical Entertainment Games on with VoIP
 With a core value statement of “work hard, keep it fun,” game maker Radical Entertainment is about as hip as a company gets. But when it comes to investing in technology to run the business, Radical is as value-conscious as a buttoned-down law firm. This is what explains the company’s long-running love affair with AltiGen Communications. Read the case study.
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NEWS
AltiGen Launches Financing Unit
AltiGen is now offering flexible lease and financing options, making it easy for customers to acquire the full range of AltiGen products, including third-party networking and IT equipment, software and services. AltiGen Communications Finance will be operated and supported by US Express Leasing’s world-class lease processing systems and telecom finance team. Learn more.
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VoIP IN THE NEWS
Six Burning VoIP Questions
VoIP is hot. The Gartner Group predicts that by 2008, VoIP-enabled systems will account for some 97% of all systems sold. But all that heat can raise some issues. NetworkWorld editors answer some of the more pressing questions you might be facing. ’ NetworkWorld
IT Survival Guide: Voice over IP Makes Convergence Possible
Want efficient and effective business processes? VoIP is the base on which advanced communications systems like unified communications and fixed-mobile convergence are built. ’ InformationWeek
Do You See What I See in UC?
Business Communications Review conducted an in-depth study of unified communications (UC). The article looks at the importance respondents place on planning for UC, who they are most likely to buy UC products from and where they think UC will bring value to their organizations.
’ No Jitter
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