ShoreTel Connection | Best Practices for Your ShoreTel System | November 2007
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Now’s the Time for Web-Based Training

Call Center AgentFall and Winter Web-based training sessions led by a ShoreTel-Certified instructor let you explore every aspect of your ShoreTel System—without having to leave the office. What’s more, Web-based training is as efficient as it is effortless.

Learn which Web-based classes are available now.

Classroom Training Schedule

TC-101 Implementing the ShoreTel IP System

Slough, Berkshire, UK
December 3-7, 2007

Sunnyvale, CA
December 3-7, 2007 (wait list only)
January 14-18, 2008
February 4-8, 2008
February 25-29, 2008

Addison, IL
December 10-14, 2007

Dickson, TN
December 17-21, 2007
TC-104 Advanced System & Troubleshooting

Sunnyvale, CA
December 10-13, 2007
January 21-24, 2008
February 11-14, 2008
TC-201 Implementing the ShoreTel Contact Center

Sunnyvale, CA
December 17-21, 2007 (wait list only)
January 28-Feb 1, 2008

Introducing Two New IP Telephones

IP 265 TelephoneYour choice of ergonomically designed, feature rich IP telephones with remarkable sound clarity has expanded to include two new ShorePhone offerings from ShoreTel.

Learn more about the new phones.

Put ShoreWare Personal Call Manager on Your Mobile Phone

BlackBerryWorkers who rely on mobile devices can now extend the power of ShoreWare Personal Call Manager to their mobile phone with ShoreWare Mobile Call Manager.

Learn more about ShoreWare Mobile Call Manager.